HOME WATCH SERVICE
WHAT TO KNOW
HOME WATCH SERVICE
Our flat-fee per-visit home watch service pricing applies to boats, condos, villas, apartments, townhouses, mobile homes, and single family homes in Nassau County, FL. Simple, transparent pricing. There is no pre-registration fee, no retainer fee, no change fee, and no cancellation fee. We are the most price-transparent Home Watch company in Fernandina Beach, FL.
We specialize in Home Watch services for affluent individuals with multiple residences. Our Clients have a residence on Amelia Island, in Fernandina Beach, or Yulee in Nassau County, FL. Our Clients are away from their property for the season, departing in the spring, around March or April, as temperatures warm up in their northern homes. Our Clients usually return to Florida in the fall, around October or November, to escape the colder weather up north. Our boots on the ground visual inspections, in addition to any technology you may use, ensure issues that arise are able to be mitigated in your absence.
Home Watch Clients who are away for an extended period of time normally do not have pets that would require more frequent visits. If you have pets, see our House Sitting webpage where we offer more frequent visits.
WEEKLY, Bi-WEEKLY OR MONTHLY HOME WATCH VISITS
A normal Visit is defined as a pre-scheduled trip to your property during our normal business hours and an on-site time of up to 60-minutes. A Home Watch visual inspection, photos, and written report are included, as well as other tasks. As long as other tasks can be done within the first hour, there would be no additional fees involved in a Visit to your property. Weekly Visits are $25 per visit. Bi-Weekly Visits are $35 per visit. Monthly visits are $45 per visit. Note: If you use technology to remotely monitor temperature & humidity, alarm system & cameras, you may get by with less frequent Visits than Weekly.
EXTENDED VISITS
An extended visit is any visit that goes behind the allowed time for a Bi-Weekly or Monthly Visit, currently 60-minutes of onsite time. Extended visits are billed an addition fee of $25 per hour in 15-minute increments in addition to the normal flat-fee for a visit. Extended visits must be pre-authorized by the property owner before we can stay longer than 60-minutes for a Bi-Weekly or Monthly Visit, and 30-minutes for a Quick Visit.
WHAT IS A QUICK VISIT?
Quick visits* are pre-scheduled quick visits under 30-minutes to complete a single task.
e.g., give access to vendors/service providers, bring in packages delivered to property, pick up mail, open home for guest arrivals, close home after guests depart, trash and recycling bins placed at curb or brought in, start vehicle, Set HVAC to heat or cool, water plants, feed dog or cat. Quick Visits are just $25 per visit.
* Does not include a visual inspection. Must be an active client - we are currently watching your home.
WHAT IS INCLUDED IN A PRE-SCHEDULED HOME WATCH VISIT DURING NORMAL BUSINESS HOURS?
A Visit to your property can be customized to include a home watch inspection with a report and photos, opening your residence for the season, closing your residence for the season, meeting family members or guests, picking up the mail and photographing 1st class mail (we can package and send 1st class mail to you and charge you for postage and our time), watering plants, taking out the trash, freshening toilets, sitting with elderly residents, feeding the cat or dog, walking the dog, sitting with the dog or cat, pet sitting, meeting deliveries or sitting packages inside, overseeing construction projects, grocery shopping, starting or driving the car or golf cart to maintain battery freshness and avoid flattened tires, asset documentation, mail forwarding, welfare checks on elderly family members, and other tasks you need done in your absence that are pre-agreed upon. If the inspection and tasks you request take longer than 60-minutes, we can either save those tasks until our next regularly scheduled visit, or charge for an extended visit; your choice. A new options is our Quick Visit for single tasks.
AFTER-HOURS HOME WATCH VISITS
Our normal business hours are Monday - Thursday from 9:00am - 4:00pm. After Hours Visits can be pre-scheduled. After hours visits will incur a slightly higher per-visit flat-fee of $50.
HOLIDAY HOME WATCH VISITS
Holiday Visits are Federal Holidays: New Year's Day, Martin Luther King JR, Washington's Birthday, Memorial Day, Juneteenth Independence Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, and Christmas Day. Please keep in mind that if you pre-schedule Home Watch Visits on a Federal Holiday, a slightly higher per-visit flat-fee of $50 will apply.
EMERGENT HOME WATCH VISITS
If you receive an intrusion alarm or fire alarm, you may call Martin Home Watch, LLC and we will respond to your property, if and when available, and act on your behalf; inspect your property and do a follow-up report. Pre or Post Storm Visit requests are also considered Emergent Visits. A slightly higher per-visit flat-rate fee of $50 will apply to non-scheduled Emergent Visits. Non Scheduled Visits are visits that are requested the same day.
ALERT NASSAU
Alert Nassau is a FREE service of Nassau County Emergency Management. Visit our home page and use the link to sign up for emergency alerts that may affect your property. If you get an alert affecting your property, you can notify us to do an Emergency Visit to check on your property, subject to our availability. We are not affiliated with Nassau County Government. Visit the link and sign up: https://member.everbridge.net/453003085611111/login.
Keep in mind that our owner is a retired Fire Captain and is well versed in responding to emergent situations.
BILLING
We use Zelle for Business to request payment after services have been provided. Zelle is a fast and easy way to send and receive money. It's provided by your bank and is free to use. All you have to do is look for Zelle in your bank account under the payments tab and activate it. You'll enable your email address, your phone number, or both to send or receive payments. Zelle is a third party payment system owned by a conglomeration of banks so it's secure. Our other payment options include cash or check. We will send you a Zelle payment request after each visit. Payment is due within 5-business days. Non-payment may result in suspension of service. Visit our FAQ webpage for this and other frequently asked questions.
TERMS OF SERVICE
We do not us a contract as our services are provided on a visit-by-visit basis. You may cancel our service at any time for any reason. By using our service you agree to abide by our Terms of Service which details what to expect and what not to expect. Our Terms of Service provides the start of good communication and good will between all parties.
Our flat-fee per-visit home watch service pricing applies to boats, condos, villas, apartments, townhouses, mobile homes, and single family homes in Nassau County, FL. Simple, transparent pricing. There is no pre-registration fee, no retainer fee, no change fee, and no cancellation fee. We are the most price-transparent Home Watch company in Fernandina Beach, FL.
We specialize in Home Watch services for affluent individuals with multiple residences. Our Clients have a residence on Amelia Island, in Fernandina Beach, or Yulee in Nassau County, FL. Our Clients are away from their property for the season, departing in the spring, around March or April, as temperatures warm up in their northern homes. Our Clients usually return to Florida in the fall, around October or November, to escape the colder weather up north. Our boots on the ground visual inspections, in addition to any technology you may use, ensure issues that arise are able to be mitigated in your absence.
Home Watch Clients who are away for an extended period of time normally do not have pets that would require more frequent visits. If you have pets, see our House Sitting webpage where we offer more frequent visits.
WEEKLY, Bi-WEEKLY OR MONTHLY HOME WATCH VISITS
A normal Visit is defined as a pre-scheduled trip to your property during our normal business hours and an on-site time of up to 60-minutes. A Home Watch visual inspection, photos, and written report are included, as well as other tasks. As long as other tasks can be done within the first hour, there would be no additional fees involved in a Visit to your property. Weekly Visits are $25 per visit. Bi-Weekly Visits are $35 per visit. Monthly visits are $45 per visit. Note: If you use technology to remotely monitor temperature & humidity, alarm system & cameras, you may get by with less frequent Visits than Weekly.
EXTENDED VISITS
An extended visit is any visit that goes behind the allowed time for a Bi-Weekly or Monthly Visit, currently 60-minutes of onsite time. Extended visits are billed an addition fee of $25 per hour in 15-minute increments in addition to the normal flat-fee for a visit. Extended visits must be pre-authorized by the property owner before we can stay longer than 60-minutes for a Bi-Weekly or Monthly Visit, and 30-minutes for a Quick Visit.
WHAT IS A QUICK VISIT?
Quick visits* are pre-scheduled quick visits under 30-minutes to complete a single task.
e.g., give access to vendors/service providers, bring in packages delivered to property, pick up mail, open home for guest arrivals, close home after guests depart, trash and recycling bins placed at curb or brought in, start vehicle, Set HVAC to heat or cool, water plants, feed dog or cat. Quick Visits are just $25 per visit.
* Does not include a visual inspection. Must be an active client - we are currently watching your home.
WHAT IS INCLUDED IN A PRE-SCHEDULED HOME WATCH VISIT DURING NORMAL BUSINESS HOURS?
A Visit to your property can be customized to include a home watch inspection with a report and photos, opening your residence for the season, closing your residence for the season, meeting family members or guests, picking up the mail and photographing 1st class mail (we can package and send 1st class mail to you and charge you for postage and our time), watering plants, taking out the trash, freshening toilets, sitting with elderly residents, feeding the cat or dog, walking the dog, sitting with the dog or cat, pet sitting, meeting deliveries or sitting packages inside, overseeing construction projects, grocery shopping, starting or driving the car or golf cart to maintain battery freshness and avoid flattened tires, asset documentation, mail forwarding, welfare checks on elderly family members, and other tasks you need done in your absence that are pre-agreed upon. If the inspection and tasks you request take longer than 60-minutes, we can either save those tasks until our next regularly scheduled visit, or charge for an extended visit; your choice. A new options is our Quick Visit for single tasks.
AFTER-HOURS HOME WATCH VISITS
Our normal business hours are Monday - Thursday from 9:00am - 4:00pm. After Hours Visits can be pre-scheduled. After hours visits will incur a slightly higher per-visit flat-fee of $50.
HOLIDAY HOME WATCH VISITS
Holiday Visits are Federal Holidays: New Year's Day, Martin Luther King JR, Washington's Birthday, Memorial Day, Juneteenth Independence Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, and Christmas Day. Please keep in mind that if you pre-schedule Home Watch Visits on a Federal Holiday, a slightly higher per-visit flat-fee of $50 will apply.
EMERGENT HOME WATCH VISITS
If you receive an intrusion alarm or fire alarm, you may call Martin Home Watch, LLC and we will respond to your property, if and when available, and act on your behalf; inspect your property and do a follow-up report. Pre or Post Storm Visit requests are also considered Emergent Visits. A slightly higher per-visit flat-rate fee of $50 will apply to non-scheduled Emergent Visits. Non Scheduled Visits are visits that are requested the same day.
ALERT NASSAU
Alert Nassau is a FREE service of Nassau County Emergency Management. Visit our home page and use the link to sign up for emergency alerts that may affect your property. If you get an alert affecting your property, you can notify us to do an Emergency Visit to check on your property, subject to our availability. We are not affiliated with Nassau County Government. Visit the link and sign up: https://member.everbridge.net/453003085611111/login.
Keep in mind that our owner is a retired Fire Captain and is well versed in responding to emergent situations.
BILLING
We use Zelle for Business to request payment after services have been provided. Zelle is a fast and easy way to send and receive money. It's provided by your bank and is free to use. All you have to do is look for Zelle in your bank account under the payments tab and activate it. You'll enable your email address, your phone number, or both to send or receive payments. Zelle is a third party payment system owned by a conglomeration of banks so it's secure. Our other payment options include cash or check. We will send you a Zelle payment request after each visit. Payment is due within 5-business days. Non-payment may result in suspension of service. Visit our FAQ webpage for this and other frequently asked questions.
TERMS OF SERVICE
We do not us a contract as our services are provided on a visit-by-visit basis. You may cancel our service at any time for any reason. By using our service you agree to abide by our Terms of Service which details what to expect and what not to expect. Our Terms of Service provides the start of good communication and good will between all parties.
|
|
|