FAQ
You've got questions. We've got answers.
What is Home Watch?
Home Watch is a visual inspection of property looking for and documenting obvious issues. Property owners who are away for long periods of time use our services to ensure that any issues that develop in their absence are able to be mitigated as soon as possible. Insurance companies like to see vacant property checked at least once every two weeks.
How Much Does Home Watch Service Cost?
Our flat-fee per visit pricing is transparent and listed publicly on our website Pricing webpage. Our prices are extremely competitive. We believe in transparent pricing and exceptional customer service. If you encounter a home watch company that hides their prices, we'd recommend looking elsewhere.
Why Should I pay for Home Watch Service?
The first thought in your mind may be, "I can hire a neighborhood kid to watch my house." That may be true, but the reason you want to hire our professional home watch company is that we have experience in property inspections and have a trained eye for health, safety, and security, as well as construction methodology. Our written reports and photographs tell the story, and our connections to local contractors may make the difference between getting the quality help you need when you need it or waiting in line for the services you need. Our experience in customer service is well over 30-years. Not to mention, insurance companies like to see vacant property checked on at least every two weeks by a professional home watch company.
Can I trust Martin Home Watch to Watch my Home?
Martin Home Watch was founded by a retired Fire Captain/Emergency Medical Technician. I have terms of service so both parties know what to expect and what not to expect. You have a chance to meet me and get to know me at our complementary consultation prior to starting service. I can provide references upon request. I are a sole proprietorship in the State of Florida.
How Frequently do you check on my home?
For Home Watch Service, I check on your property according to the set schedule that you choose when signing up for my services. Choose a visit frequency of daily, weekly, every 10-days, or every 14-days, or once per month. Our recommendation is every 14-days. Insurance companies like to see a professional check on your property at least every two weeks.
What Do you DO when you check my home?
We use a printed checklist that we customize according to your property and your stated needs. We spend an average time of 60 minutes on site and another 30-minutes in our office preparing your report and photos, not including drive-time. If we find anything out of the ordinary, we will send you a text message or call you.
We do not charge extra for other tasks in addition to the home watch check that we are able to complete in an onsite time of 60-minutes, so if you want us to bring in the mail, take out the trash, feed the cat or dog, walk the dog, etc., just tell us when you request service. Visit our Pricing page for details on extended visits, visits outside normal business hours, visits on holidays, and emergent visits for alarm and weather events.
We do not charge extra for other tasks in addition to the home watch check that we are able to complete in an onsite time of 60-minutes, so if you want us to bring in the mail, take out the trash, feed the cat or dog, walk the dog, etc., just tell us when you request service. Visit our Pricing page for details on extended visits, visits outside normal business hours, visits on holidays, and emergent visits for alarm and weather events.
What forms of payment do you accept?
I accept cash, checks, and Zelle (most banks use Zelle - you just have to activate it within your account). We invoice for services after they have been provided via email. All payments are due within 5-business days. I do not accept credit cards.
How do i sign up?
To sign up for our services, use the Contact Form on our Contact webpage. There is no charge to sign up. We only invoice for services after they have been provided. Contact me with questions.
Do i have to sign an Agreement?
Yes. When you have decided to schedule home Watch service, we will send you a month-to-month contract to review, sign, and return. The contract discloses what you should expect and what you should not expect from us. Knowing what to expect provides peace of mind to both parties. In addition, agreeing to terms of service is standard in our industry and many insurers require them.
What if i decide to end my service early?
I do not charge for services until after they have been provided. If you decide to end our services early, there is no penalty. I am here to serve you when you need me. I want you to be happy, and come back again the next time you need home watch services.
what is your service area?
Our service area includes the following neighborhoods. Should you not find your neighborhood listed, please contact us so we can consider adding service in your new neighborhood.
Flora Parke, Carlton Dunes, Marsh Creek, AIP, Seaside/Summer Beach, South Fletcher, Amelia Concourse, Preserve at Summer Beach, Marsh, Amelia Landings, Amelia National Pkwy, North Fernandina, Ocean Ridge, Shell Cove Circle, Marsh Lakes, Otter Run / Brady Point, Dunes of Amelia, Pirates Bay, Plantation Point, North Hampton, Amelia Island, Ocean Village, Amelia Surf and Raquet, Centre - 17th, Amelia Island Plantation, Sandy Pointe Preserve, Holly Point, The Reserve at Nassau Lak, Blue Heron, Villages of Woodbridge, Nassauville/Councourse, Old Nassauville, Piney Island, Floridian Enclave, Nassauville/Mobley Height, Amelia Woods, Forest Ridge Village, Golfside, Timberlake Times, Ocean Oaks, Fernandina Beach, Isle of Palms of Amelia, Summer Beach Village, Cypress Trail, Cape Sound, Nassau Lakes, Amelia Oaks, Fernandina Airport South, Amelia Park, Fir Street, Ocean Cay, Egans Landing, Arrigo Blvd, Amelia Walk, Cedar Point, Island Village, Natures Gate, Phoenix Walk, Nature's Walk, North Fletcher, High Pointe, Forrest-Mauncy, Palms
Flora Parke, Carlton Dunes, Marsh Creek, AIP, Seaside/Summer Beach, South Fletcher, Amelia Concourse, Preserve at Summer Beach, Marsh, Amelia Landings, Amelia National Pkwy, North Fernandina, Ocean Ridge, Shell Cove Circle, Marsh Lakes, Otter Run / Brady Point, Dunes of Amelia, Pirates Bay, Plantation Point, North Hampton, Amelia Island, Ocean Village, Amelia Surf and Raquet, Centre - 17th, Amelia Island Plantation, Sandy Pointe Preserve, Holly Point, The Reserve at Nassau Lak, Blue Heron, Villages of Woodbridge, Nassauville/Councourse, Old Nassauville, Piney Island, Floridian Enclave, Nassauville/Mobley Height, Amelia Woods, Forest Ridge Village, Golfside, Timberlake Times, Ocean Oaks, Fernandina Beach, Isle of Palms of Amelia, Summer Beach Village, Cypress Trail, Cape Sound, Nassau Lakes, Amelia Oaks, Fernandina Airport South, Amelia Park, Fir Street, Ocean Cay, Egans Landing, Arrigo Blvd, Amelia Walk, Cedar Point, Island Village, Natures Gate, Phoenix Walk, Nature's Walk, North Fletcher, High Pointe, Forrest-Mauncy, Palms
opening and closing visits
The first visit we conduct after your departure (closing visit) may include the following:
The last visit prior to your return (opening visit) may included the following:
- Empty inside trash
- Set hot water heater to vacation setting
- Adjust AC to energy efficient away temperature
- Ensure all windows are and doors are closed and locked
The last visit prior to your return (opening visit) may included the following:
- Adjust AC to comfortable temperature
- Ensure lighted entry for night arrival
- Freshen toilets
- Plug in all electrical fixtures that were unplugged at our Closing Visit
- Bring in any mail
- Grocery shopping (Per Visit fee and Extended Visit fees may apply)
Do you do home repairs?
We don't do home repairs, however, we have vetted a number of local businesses that do what they do best. Visit our Amelia Island Local Businesses webpage to find a local business.
how can i earn free home watch visits?
Earn a FREE Home Watch Visit for every referral. Have your referral contact us and mention your name. When your referral signs up for Home Watch for a minimum of three (3) Home Watch Visits, we will credit your account for a Home Watch visit. The value of your home watch visit is according to our fee schedule on our Pricing webpage.
Extra visit time is not included so if your FREE Home Watch visit exceeds 60-minutes, you will need to pay for the extra time only. Our FREE Home Watch visit referral offer has no cash value, is not paid in cash, and is non-transferrable. Referral FREE Home Watch visits expire in one calendar year from the time of your referral signing up with Martin Home Watch.
Extra visit time is not included so if your FREE Home Watch visit exceeds 60-minutes, you will need to pay for the extra time only. Our FREE Home Watch visit referral offer has no cash value, is not paid in cash, and is non-transferrable. Referral FREE Home Watch visits expire in one calendar year from the time of your referral signing up with Martin Home Watch.
HOw can i submit a reveiw of Martin home watch?
You can submit a review of our Home Watch service on our Reviews webpage. We appreciate clients who take the time to let us know how we are doing. Thank you in advance for promoting our fire service veteran owned local small business.
When do snowbirds leave florida?
Though it varies each year, most snowbirds leave Florida in late April. Heat and humidity continue to rise steadily through spring and summer, keeping most snowbirds out of state until early October. Snowbird season also benefits sun-seeking vacation renters—thanks to an increased inventory of rentals.
We accept new clients any time of the year when our staffing and scheduling allows. Simply use our schedule service or contact page to get started.
We accept new clients any time of the year when our staffing and scheduling allows. Simply use our schedule service or contact page to get started.
Have an unanswered question?
